We've put together a list of all the questions we're most commonly asked.
If you can't find the answer you're looking for, then please get in touch with us.
While our products are gluten free, we would still recommend those with a wheat intolerance avoid the Green Shot and Double Shot. Our Red Shot will be fine to take.
In terms of keto, it’s all about total carbs per day and prioritising those in the most nutrient-dense foods possible. Usually, most Keto keeps net carbs to around 40-50g per day. Many nutritionists recommend this diet, and the key is to save the “sugar” for the good stuff! We would recommend trying not to consume sweet hybridised fruit but wild or nutrient-dense berries. Most people have a horrible Keto diet eating animal products and nuts and forget a true Keto diet is actually mostly green plant-based (with lots of coconuts, olive, avocado and other plant fats), some root veggies (beet, carrot, Kumara), and berries. The keto diet should be low/moderate protein ideally as too much protein will drive gluconeogenesis (making sugar). The key is avoiding all processed food, grains and (not sprouted) legumes. That being said, a Shot a day still leaves 40-50g carbs to use on pumpkin, sweet potato or other starchy vegs. Plus, anthocyanins improve insulin sensitivity!
We don’t recommend take the Green Shot or Double Shot as the ingredients in these powders contain high levels of vitamin K, however our Red Shot should be safe to take.
We recommend speaking to your Oncologist as potential benefits/risks may differ from person to person. We have had success with customers who have seen an increase in white blood cell count through taking the product.
We recommend speaking to your Oncologist as potential benefits/risks may differ from person to person.
Yes. Antioxidants help protect our cells by fighting free radicals which are the underlaying cause of ageing, therefore slowing the process of ageing. Leafy greens and berries are a great source of antioxidants. A daily Red Shot or Double Shot has the antioxidant power of six servings of fruits and vegetables.
We have many customers with Crohn’s who take the shots. They are gluten free, however if you are unsure consult your GP.
The shaker ball is used inside the shaker to help mix the powder properly in the water ensuring no clumps.
If after receiving your new shaker that the lid does not fit well, please email us on firstname.lastname@example.org or call us on 1800 979 664 and we’ll send out a new shaker.
Yes, they are all dishwasher safe, however we would recommend hand washing the purple tin.
Yes, all our accessories can be purchased online.
The ultimate blend of our nutrient-dense red and green superfoods. Each Double Shot contains the equivalent of 4 servings of fruit and vegetables. 30 seconds every day, and you are done! The benefits include: Boosting energy and supports immunity, detoxifies and alkalises the body, eases inflammation and aids in stress relief.
At this time we do not offer samples, but we do give a 30 day money back guarantee on all of our powders purchased online. If you aren’t seeing the results you’re looking for after taking it everyday for the first 30 days, you are more than welcome to return the powder for a full refund.
We would not recommend this.
Yes, you can call us on 1800 979 664 or alternatively email us on email@example.com or and we’ll sort it out for you. You also have the ability to manage your Auto-renew order yourself by logging in to your account online. Please note that two working days' notice prior to your Auto-renew order date is required to cancel your next order.
You can go on Auto-renew again by adding your shots to the cart and selecting the “Auto-renew” option. Alternatively, you can email us firstname.lastname@example.org or call us on 1800 979 664 and we’ll sort it out for you.
Get in touch with us and let us know. We can work through the best solution for you, which might be delay or pause your Auto-renew order. We also offer Afterpay.
You can pause your Autor-renew by logging in to your account, call us on 1800 979 664 or by emailing us at email@example.com
Yes our product is suitable for children at a lower dosage. Children or those under 50kgs should take HALF a serving of Red Shot, Green Shot or Double Shot, unless advised by a health care practitioner.
The Red Shot ingredients are ‘hygroscopic’, which means that it attracts moisture from the atmosphere which can cause clumping. It does not make the product ‘stale’ or detract from its effectiveness in any way. To ensure you avoid clumping, we recommend keeping your Red Shot in its pouch and properly sealed, or an air-tight container.
No. Our ingredients are 100% natural, which means that it is the whole plant gently dried and powdered. There are no artificial ingredients, sweeteners, preservative or additives in our superfood powders.
The powder will last for 12 months within a sealed pouch.
No they are not. Any sweetness in our powders is naturally derived from the plant itself. We do not add sugar or other sweeteners such as Stevia to our powders.
Yes it is. Are products are 100% plant based with nothing added.
Our products are 100% natural plant based whole foods, which are suitable for vegans.
We believe that nutrients are more effective when consumed in their natural groupings and ratios. Our superfood powders are a combination of the whole fruits or plants that have been dried whole to remove the water and maintain as much as possible the normal ratios of all the other components. We have not removed fibre or other components, and ensure the drying and milling is gentle to help preserve the nutritional quality. Many products on the market are extracts. They take a particular nutrient that is linked to a health benefit and extract and concentrate it while removing the fibre and other nutrients from the food. Our wholefood plant powders are not extracts.
All our ingredients are grown in New Zealand. Our green pea, broccoli sprout, and organic wheat leaf (wheat grass), barley leaf, and spearmint leaf are grown in the low-lying Canterbury plains, where the soil is rich and naturally fertilised. Organic manuka leaf is harvested wild in Tamahere. Organic blackcurrants are grown in the fertile plains of Pleasant Point and spray-free boysenberries are grown in the sunshine of Nelson.
No we don't, but if you purchase Nutrient Rescue powder for the first time and you don't notice any difference after taking your Shots daily for the first 30 days, then we will give you your money back.
Yes we do. We offer a 100% money back guarantee if this is your first time trying the Double Shot, and you feel no difference after taking the Double Shot every day for the first 30 days. Please either email us on firstname.lastname@example.org or call us on 1800 979 664 to arrange for a refund.
If something goes wrong with your product or accessories, please either email us on email@example.com or call us on 1800 979 664 and we’ll sort it out for you.
Once collected by the courier you'll receive a tracking number via email so you can track your delivery.
Adults: We recommend one or two shots per day (10-20g). Simply add 1 purple scoop to the included dry shaker, add 110ml water replace lid, and shake! Alternatively, the shots can be mixed with fruit juice, almond milk or any beverage of your choice. Children: Children or those under 50kg should take HALF a serving of Double Shot, unless advised by a health care practitioner. To begin, we recommend people take Double Shot Shot with food, ideally with breakfast. This is because sometimes the high levels of chlorophyll may begin to stimulate detoxification systems. Once you are familiar with the product (usually within a week), we recommend taking the Double Shot on an empty stomach. This allows for the assimilation of nutrients in the product without any competition from other foods concurrently in the gut. As the red ingredients increase energy, circulation and mental acuity, it is not ideally consumed before bed.
Adults: We recommend 1-3 shots per day (5-15g). Simply add 1-2 tsp to the included dry shaker, add 55ml water replace lid, and shake! Alternatively the Red Shot can be mixed with fruit juice, almond milk or any beverage of your choice. Children: Children or those under 50kg should take HALF a serving of Red Shot, unless advised by a health care practitioner. The Red Shot can be taken on an empty stomach and ideally in the morning, 30 minutes prior to a heavy workout (and immediately afterwards to speed recovery) and/or in the afternoon for a mental pick me up. As the Red Shot increases energy, circulation and mental acuity, it is not ideally consumed before bed.
Our team are processing orders 7 days a week. Please allow up to 2 days for your order to be processed. Once collected by the courier you'll receive a tracking number via email so you can track your delivery.
Our products weren't designed specifically to aid weight loss; however, some people report feeling less hungry and reduced sugar cravings. It’s always a good idea to consult with your medical professional or healthcare provider when seeking medical advice, diagnoses or treatment.
You have the ability to pause, delay or cancel your Auto-renew order. To manage your Auto-renew order yourself, log in to your account online. Alternatively, you can email us on firstname.lastname@example.org or call us on 1800 979 664 and we’ll sort it out for you. Please note that two working days' notice prior to your Auto-renew order date is required to cancel your next order.
The shots are 100% natural and we've had impressive results with skin improvements, although not specifically dermatitis. One thing to note with skin related conditions when taking the shots is that you need to take them daily for about 1-2 months before really seeing an improvement. This is due to the detoxifying effect they have as they slowly remove nasties from the liver. You have nothing to lose by trying the shots, and your body will thank you!
Unlike vitamin and mineral supplements our products are essentially concentrated food, so there should be no issues with nursing, however it's always a good idea to ask your doctor first. In our opinion due to the increased body requirements for nutrients during breastfeeding, nutrient dense foods are always a good idea. We would recommend starting slowly as anything in your diet has the potential to change the taste of your breast milk. It’s always a good idea to consult with your medical professional or healthcare provider when seeking medical advice, diagnoses or treatment.
Yes, it is! Pregnancy is a time where proper nutrition is absolutely essential. We now know that mum's nutritional status during pregnancy can impact baby's risk of chronic disease and obesity later in life, thus taking in extra nutrients in the form of shots would be highly beneficial especially if you are feeling “off” a lot of foods. The only consideration is taste, as usually your taste buds will become extra sensitive which means you may not be able to tolerate the strong taste of the Green Shot on its own. Please keep in mind that the shots are considered a functional food, not a dietary supplement, thus are safe for all ages and stages of life. We would recommend starting with the Red Shot, perhaps mixed into a berry smoothie or added to coconut yoghurt. It’s always a good idea to consult with your medical professional or healthcare provider when seeking medical advice, diagnoses or treatment.
We send out an Essentials kit with every first purchase of Nutrient Rescue powder. The Essentials kit includes a shaker, shaker ball, scoop and shot glass. Our shakers have been purposefully made for you to measure and mix your shots. Drink your shot straight from the shaker or pour it into your shot glass. If you purchase a superfood powder you’ve not purchased before then we will send you any accessories we believe you will need to optimally make the shots, at no cost to you.
Still have a question?
We're happy to help in any way we can.